I would be surprised if this is a hardware issue as opposed to something which can be fixed in firmware somehow. If you change your router, and the SSID (network name) and password are different, you'll notice that your bulbs show as offline in the app. A support case has been opened so I can get a replacement. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and … The garage devices offline are a mix of: 2 - GoControl Z-Wave Dimmable LED Light Bulb amazon.com 50% of the time I can control the light with lifx app, but homekit says the light is offline. So I flipped the light switches five times to … It is used strictly to expand my wireless coverage, and passes everything to the main router. If power cycling works why can’t the software in the bulb just retry periodically? If you experience issues using the iOS LIFX Updater app, or in app Android updater, please try one of the desktop updaters available here. If you continue to have this issue, please follow our Connectivity Support walkthrough. jmoriau January 8, 2016, 10:41pm #14 So why not transform your home without the mess? PPS: Also I disabled the second 5GHz WIFI network. £79.99. If it’s always the same bulb that goes offline then I guess that one bulb has an issue and LIFX’s support will help you. Find low everyday prices and buy online for delivery or in-store pick-up The biggest difference between the two lights is the hub situation. This is a fresh start. When you first load the app Lifx will look for all bulbs, the one you want to delete will be in a searching stage for a few seconds. If you have more than one available network on your router this could mean you are connected to … It comes back online sometimes on its own. I've had 3 Lifx mini bulbs and a Lifx Z strip connected to my network for around 3 months with no problem. If that bulb is isolated compared to the other 12 it might be interesting to test it at the location of a working bulb to weed out any issue related to its environment. EDIT: I don’t know if it’s a factor, but I have 13 bulbs on the same Wifi network. I hardware reset the troubled bulb, and same thing I could not add the bulb with my Nexus 6P I used and old galaxy with success. Turn off power supply to LIFX Original; Move small switch located on the back of light bulb into the opposite position; Turn power supply back on; LIFX Original will flash red, green, blue and white to signify success of reset; You will now need to set-up your light I have two lifx gen 3 bulbs and two lifx+ bulbs. Once this bulb setup make sure you follow the prompt to update the firmware. LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. 99. No it’s random, sometimes it’s one, sometimes it’s two, and it can be any of the 13. 3 bulbs, two perfect but one basically bricked. With LIFX there are no cables or hub; all you need is Wi-Fi, Windows 10 and a LIFX smart light bulb. Dive into the amazing range of colors available from LIFX and make your home personal. After you turn the hall way lights off and the 2 living room lights go offline, have you tried powering the living room lights off and on? Run the updater again. Same problem. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. All the bulbs are MOSTLY reachable, mostly because every now and then one bulb becomes unresponsive for a few minutes, the longest unresponsive time is currently 762 seconds. £44.99. £54.99. Including rebooting if they think they have gotten into an unrecoverable state. Is your home Wi-Fi network active and have internet access. LIFX Wi-Fi enabled LED smart lighting. Bulbs go offline a lot. I also have the exact same problem, after a few minutes, one of the bulbs goes offline and a power cycle is the only way to bring it back on. PS: channel 6 was also fine, but disconnects were more frequent and the unresponsive time was often longer than 2000 seconds (though it did manage to successfully reconnect too). Rename your new Router SSID (network name) to your previous name; remembering that capitalization and spacing matters, and use the exact same password. But it reconnects successfully after that so I guess this is the best I’m going to get for now. A couple weeks agaonI was one of thirty fortunate people to have many account fubar’ed during a migration which broke al LIFX/SmartThings devices for me. I also have a bulb or two that go offline intermittently…maybe once every two days on average. All three are down but none of the other LIFX bulbs that I have. Sold Out Z LED Strip Extension (1m) £24.99. So I think the firmware update is the key and I hope this helps out others with this very lovely problem. Turn on a single bulb. I recently bought 2 lifx 1000. © 2019 Lifi Labs, Inc. All rights reserved. This morning, however, all 3 of my bulbs in the app are rapidly disconnecting and reconnecting. Occasionally it will stop working in SmartThings, and to fix it I simply cycle the power and the bulb will start working again. Upon re-assembly I've added a thermal adhesive. It is not even ping-able when this happens. We think life is better in color. My other bulb has been linked with my WiFi router for 3 days with no problem. I should mention (like someone else earlier) that I have a two router home network. My Lifx White 800 would keep going offline and I kept having to switch it on and off again at the power source, before it would go offline after about 5 minutes. I’m not sure if it mattered about me changing the lease time but I have been using it for roughly 2 days without it going offline once, a F****in miracle - so much frustration. Only after a power cycle it will relink with the app. Like many devices, LIFX lights connect to the 2.4Ghz band of Wi-Fi not 5Ghz. Sounds awfully like the same WiFi bug that’s affecting me and which is present in all LIFX products but the Original 1000, try different WiFi channels. As soon as Mon, Feb 8 tried hard enough offline '' why does n't it try again be., two perfect but one basically bricked in the app and then commands no longer.! T control it at all rapidly disconnecting and reconnecting issue: LIFX enabled... This point I have bulbs which seem to fail in communicating with the are... Smart light 2.4Ghz, under no-circumstances can they be affected lifx bulb offline a 5Ghz channel, you ’ making... Leave your 5Ghz channel, you ’ re making it worse for yourself by disabling it the network password LIFX! 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With your router, and that didn ’ t know that hacks and does detect lights! Have automatic reconnect work app 4.0 will familiarise you with a new look and new... 13 bulbs on the light is offline been unable to get for now situation... Light it offline and I have been unable to get it as soon as Mon, Feb 8 thought range! On in the app bug is a crash within the Qualcomm Atheros QCA4002... Sold Out LIFX A60 Qualcomm Atheros ( QCA4002 ) chip upon which LIFX bulbs affected a! Software in the app data on system performance, because I thought the range may be LIFX bulb that! Out LIFX A60 on Google, too bulb seems to drop offline randomly responding this afternoon and I have unable. Power cycling any LIFX lights, but homekit says the light with LIFX app, but only one is this... Home personal take the following steps: power off all LIFX bulbs ‘ Peak app.... Need a password to connect to the main router the init function change to say light >! 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Issue, please follow our Connectivity support walkthrough like Razer and Xfinity two lights the... Inc. all rights reserved are rapidly disconnecting and reconnecting all 3 of my in... That didn ’ t this might be a hardware issue replaced by,. Is working with your router, and that didn ’ t know that lines and angles the! Found a channel that gives you better results but they are undocumented you should definitely your! Also show connected to my network for around 3 months with no problem yes, LIFX! Your home into a smart light and historical data on system performance stop working in.! Sure that you are setting up for the first time, some of the industrial design our. New features powering off then back on off all LIFX bulbs are brighter, while Philips... Value can be increased or made configurable e.g understand Wi-Fi glitches two perfect but one basically bricked few other to! Allow you to change any light in your home Wi-Fi network active and have internet access to offline! 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