HHS Deputy Assistant Secretary for Technology and Chief Information Officer. Information technology and organizational performance within international business to business relationships: A review and an integrated conceptual framework - Author: Ruey‐Jer “Bryan” Jean, Rudolf R. Sinkovics, Daekwan Kim U.S. Department of Health & Human Services Validating that the resulting IT system or service meets business requirements and continues to meet business requirements. Providing project templates and tools to assist with project activities. With CEOs and CFOs demanding accountability for the tremendous investment in information technology, IT managers are required to ensure accountability, calculate the return on investment, develop a value-added approach, and make a bottom-line contribution. Beth Anne Killoran Information is a strategic resource that underpins the key functions and decision making processes of a local government. Keywords: information technology, diffusion of innovations (DOI) theory, technology-organization-environment (TOE) framework, interorganizational systems (IOSs), … The EPLC Policy is being revised in 2016 to incorporate project management elements FITARA. Ensuring there is active participation of critical partners and IT governance throughout the IT project life cycle to ensure the project remains targeted on high priority business needs. Please direct questions, comments, suggestions and requests for information to the EPLC resource mailbox: EPLC@HHS.gov. 'IT Strategy Framework (Information Technology Strategy Framework) is a formal definition of the essential elements or components of IT Strategy, and their inter-relationship. The aim of the research was to investigate the formation of the information management discipline, propose a framework by which it is presently understood, and test that framework within a particular area of application, namely the provision of scientific and technological information (STI) services. Validating and endorsing the business process models and requirements documentation for their projects. In addition, "performance indicator" and "performance measure" are sometimes used interchangeably. The HHS OPDIVs are responsible for preparing implementing documentation within 120 days of the effective date of this policy and providing a copy to the HHS CIO. A project that uses newer, less proven methods must have approval by the appropriate HHS or OPDIV IT Governance body. and organisational constructs, enabling technology and information fail to align. Note: IT Project Managers must have the appropriate level of certification given the size, risk, and complexity of the project. In the fields of information technology and systems management, application performance management (APM) is the monitoring and management of performance and availability of software applications. Industry and government experience demonstrates that the quality of IT projects is directly proportional to the quality of the management processes used to acquire and operate the IT products those projects produce. HHS Project/Program Management Office, 8.6. Benefits of IT performance management are that a focus on the realization of strategic, Öð0þõÎbÀšKkù¸œ:”¿WF¶[à’Í֟wÖPNäL_”w‹ãn“)ðÉE’VZ¼ÚàCþl›†Œ#´@B‡Šè›Ë@{K ~§ öÉ\FÐÊVä[+Ò S= ZæòŸÁ. Operating according to an approved charter. Toll Free Call Center: 1-877-696-6775​. Home > Web > Governance > Digital Strategy > It Policy Archive > Policy for Information Technology (IT) Enterprise Performance. It ends when an employee leaves your organization by way of finding a new job or retiring. The undersigned acknowledge they have reviewed the Policy for IT Enterprise Performance Life Cycle. CMMI can be used to guide process improvement across a project, a division, or an entire organisation CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University On a macro level, the CTA IT Governance Organizations/Boards (HHS, OPDIV, and STAFFDIV Levels), HHS Capital Planning and Investment Control (CPIC) Policy, HHS Information Technology (IT) Performance Baseline Management (PBM), Enterprise Performance Life Cycle Framework Overview Document, EPLC Templates, Practices Guides, Checklists, and Job Aids, Federal Acquisition Certification-Program and Project Manager Program (FAC-P/PM), HHS OCIO Policy for Information Technology Capital Planning and Investment Control, HHS IRM Policy for Conducting Information Technology Alternatives Analysis, Improving Information Technology (IT) Project Planning and Execution, HHS Information Technology (IT) Performance Baseline Management (PBM) Policy, HHS-OCIO Policy for Enterprise Architecture, HHS-OCIO Policy for Management of the Enterprise IT System Inventory, Management and Oversight of Federal Information Technology, Preparation, Submission and Execution of the Budget, Management of Federal Information Resources, HHS-OCIO Policy for Records Management for Emails, HHS-OCIO Policy for Personal Use of Information Technology Resources, HHS-OCIO Policy for IT Security and Privacy Incident Reporting and Response, HHS-OCIO Policy for Privacy Impact Assessments (PIA). These KPIs will be set out within the Performance Management Framework process, rather than being defined in this strategy document. While not all the tools are in place at every organization, the new practices are becoming clearer and more standardized, and they are definitely working. Figure 4. Reporting to the HHS or OPDIV IT Governance organization, missed milestones and/or variances in percentage of project cost, schedule, or performance outside any defined acceptable ranges. Over the last five years, organizations have radically changed the way they measure, evaluate, and recognize employee performance. Page 1 GAO-04-394G GAO IT Investment Management Framework Preface Investments in information technology (IT) can enrich people’s lives and improve organizational performance. There are many information management principles. Methodology: Per FITARA, HHS requires incremental and iterative development to be considered first as the preferred methodology to implement all HHS IT projects, as appropriate. The Integrated Planning an… The following areas of focus will help to determine the effectiveness of this policy implementation: Percentage of IT projects using an iterative/incremental development methodology. The HHS policies contained in this issuance shall be exercised in accordance with Public Law 93-638, the Indian Self-Determination and Education Assistance Act, as amended, and the Secretary’s policy statement dated August 7, 1997, as amended, titled “Department Policy on Consultation with American Indian/Alaska Native Tribes and Indian Organizations.”  It is HHS policy to consult with Indian people to the greatest practicable extent and to the extent permitted by law before taking actions that affect these governments and people; to assess the impact of the Department’s plans, IT investments and projects, programs and activities on tribal and other available resources; and to remove any procedural impediments to working directly with tribal governments or Indian people. Alongside its physical, human and financial resources, a local government must manage its information resource in a way that enables services to be delivered that best meet community needs and the priorities set by Council. - The Contractor shall provide support for the independent assessment of compliance of information Providing ongoing advice and counsel to the integrated project team. Collaboration: Critical Partner and stakeholder functions are performed throughout the life cycle of projects to include timely, effective multi-disciplinary reviews of IT projects. The effective date of this policy is the date it is approved. All HHS IT projects shall use appropriate, proven development methods to ensure that planned and actual delivery of new or modified technical functionality occurs at least every six months, including but not limited to agile methods to ensure incremental delivery. Providing a review of the progress of IT projects and reviewing risks and mitigation plans at specified Stage Gate Reviews to ensure that projects meet their respective requirements. IT Governance Organizations/Boards are responsible for: The EPLC CCB is responsible for governing the integrity of the EPLC Framework as an implementation arm of the EPLC Policy. General Accounting Office, Information Technology Investment Management: A Framework for This policy applies to all OPDIV and STAFFDIV employees, contractor personnel, interns, and other non-government employees. Structure: HHS IT projects will be managed and implemented in a structured manner, using sound project management practices, and ensuring involvement by business stakeholders and technical experts throughout the project’s life cycle. Agile goal management… 5U.S. This policy mandates the use of the Department of Health & Human Services (HHS) Enterprise Performance Life Cycle (EPLC) framework for information technology (IT) project management at HHS. The HHS Office of IT Strategy, Policy and Governance (OSPG) is responsible for the development and management of this policy. The way information is managed, including the technology used to support it, istherefore central to local government's business practices. This policy incorporates the EPLC as a partner to HHS Capital Planning and Investment Control (CPIC) and HHS Enterprise Architecture. The EPLC framework allows tailoring to accommodate the specific circumstances of each project. Ensuring that project staff and contractors comply with the requirements of this policy for day-to-day management of the project. OPDIVs and STAFFDIVs shall use this Policy or may create a more restrictive policy, but not one that is less restrictive, less comprehensive or less compliant with this Department Policy. Changes to this policy will be coordinated with and approved by the undersigned or their designated representatives. subject of performance management systems, their use in public institutions and how such systems could be supported by information technology to enhance performance and efficiency in public institutions.

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